4.4 Proposals

A proposal does just what it sounds like it would do: it proposes a project or idea to a reader, often seeking either necessary approval or funding to begin that project.

If you are enrolled in WRIT 3562W, you will create a proposal for your formal report. Your proposal should be a research plan; in it, you ask a question and articulate a plan to investigate that question. Part of this plan includes a detailed description of the types of research you will conduct, an explanation of why that type of research makes sense for your question, and a timeline that shows when you expect to complete different stages or elements of your research project.

Your proposal should start by asking a question or identifying a problem. Your research question–some unknown related to the problem you’ve identified–will then lead your research investigation. The findings of this investigation will make up your report: our next assignment (which is the formal report, described in Section 4.5).

Take another look at our conversation about research in Section 1.5, and consider how the research process begins with an unknown or a question or a dissonance. In your proposal, you get to articulate that question for your reader, and explain why it’s an important unknown, problem, or question that is worth investigating. Part of this work includes situating your research question or unknown in a body of research. In other words, show your reader (and make sure for yourself!) that you are investigating something that is currently unknown but that is connected to other research investigations. Your proposal will include summarizing and synthesizing research so that you can really make sense of how YOUR question fits into an ongoing conversation.

Proposals must articulate a problem but also work to convince readers that the problem 1) exists and 2) matters. Proposals work to persuade as well as inform. Take common problems related to environmental justice or equity, for example. How might you articulate a specific problem related to climate change? How might you convince your audience that the problem is worth investigating? How can you develop a research plan that allows you to address this specific problem?

Closeup of a loon sitting on a lake
Common loon in Minnesota lake. Fallout from the 2010 Deepwater Horizons oil rig explosion continue to kill Minnesota loons, which are tagged, tracked, and mapped as they migrate and, unfortunately, die off. In order to understand how to preserve the current loon population in Minnesota, a researcher would first need to understand all the unknowns related to their disappearance. Proposals articulate a specific unknown and propose a research plan to better understand the problem. Image by Ryan Eichberger.

One challenge of writing a proposal is moving from a big problem, or topic, to a small, manageable question. The scope of your proposal will depend upon the time and resources you are able to allocate to your project. Like with any other genre, proposals respond to a rhetorical situation and are written for a specific audience. Often, your proposal will be tailored to fit specific requirements (for a funding opportunity, from your workplace, or for a specific assignment). For example, if you want to research the declining loon population in Minnesota, you have to first develop a very specific unknown related to that bigger problem. You also have to work–using research and a rhetorical approach–to convince your reader that this specific problem is relevant and important. Some questions to ask as you begin your process of moving from the problem of “declining loon population” to something specific and manageable might be:

  • What are some unknowns related to the problem?
  • What does current research have to say about the problem?
  • What are some specific factors contributing to this problem?
  • Who are the key stakeholders (why does this problem matter, and for whom)?

Key Takeaway: Inform and Persuade

Proposals are a common genre for technical and professional communicators, and while they adhere to certain genre conventions, they must also respond to their specific rhetorical situation. Proposals can take so many forms and contain various features; some things that proposals nearly always do are:

  • Introduce a problem or question
  • Articulate a plan to address that problem or question
  • Work to both inform and persuade the reader

When creating a proposal for your formal report, you will focus on developing a question that grows out of a problematic situation. You will then articulate your research plan and timeline, describing how you will address that specific, nuanced question in your report. You will describe your research methods and approaches and help your reader to understand the work you plan to do.

Young, Becker, and Pike, in their text cited at the end of this section, outline a process for articulating specific, answerable questions, which are the starting points to meaningful research (or to other types of projects). They say that research often begins with a “problematic situation,” or something called a “cognitive dissonance.” A cognitive dissonance describes a situation in which your own experience or worldview “bumps up against” does not align with some new information, experience, or a different worldview. Young et al. argue that many people choose to resolve the dissonance by ignoring or rationalizing the new information in a way that does not require them to revise their own worldview. This approach, as we understand it, goes directly against work towards diversity equity and inclusion. As technical communicators and as problem solvers, your job is to engage diverse perspectives and to reconstruct your understanding of a situation or topic based on new, even conflicting, information. So, this experience of a “cognitive dissonance” can begin meaningful inquiry and work!

Let’s say, for example, that you believe wearing masks are ineffective when it comes to protecting the wearer. You remember hearing that this was the case at the beginning of the Covid-19 pandemic. You also remember reading that the virus particles were so small that they could easily pass through a mask.

Months later, masks are being recommended by most healthcare professionals. Data on masks shows that they are an effective way to prevent the spread of Covid-19.

You might experience this new recommendation as a cognitive dissonance. On the one hand, you remember reading that masks were not effective (unless they were N95 masks). You also remember learning that Covid-19 particles could pass through the masks. On the other hand, you read that masks are recommended and even required in certain spaces, and that data shows they are effective in preventing the spread of Covid-19.

As researchers, encountering a cognitive dissonance like this one might lead you to identify some specific unknowns. Unknowns that are contributing to the dissonance describe here might include:

  • How do cloth masks work?
  • How do Covid-19 viruses spread or travel?
  • What does data look like in masked vs unmasked instances?
  • What factors changed the recommendation from healthcare providers?

Each of these unknowns can lead to a proposal, which would sketch out a plan for research. These unknowns would be revised into research questions that lead to a specific route. The way that a question is phrased determines the type of research you would do (for example, asking “what do parents think about mask mandates in schools” leads to very different research from something like “are cloth masks effective measures to prevent the spread of Covid-19 in school settings”).

Let’s work through another example of a cognitive dissonance that can lead to formulating a research question. A problematic situation might be one describe above in the caption under the image for the common loon. A dissonant situation might be something like, on the one hand, wildlife preservation efforts often focus on the actions of individuals. Public campaigns to save the loon’s habitat in Minnesota emphasize the importance of consumers to make better choices and to keep the lakes clean by not feeding wildlife and picking up their own trash. On the other hand, research indicates that specific events, such as the 2010 Deepwater Horizons oil rig explosion, make the most significant negative impacts on wildlife habitats. The actions of individuals make little difference in preservation efforts. The cognitive dissonance might lead a researcher to question: what factors most significantly contribute to the disappearance of the loon’s habitat? Some unknowns include:

  • What are the main factors contributing to the disappearance of the common loon in Minnesota?
  • What factors contribute to disappearance or destruction of the loon’s habitat?
  • What factors are related to individual decisions, and which are tied to the actions of major organizations, corporations, or government entities?

These are just some of the potential unknowns that can lead to specific, nuanced, and manageable research questions. Consider how questions that are too “big” (like “How can we save the Minnesota loon?”) can make a research project unmanageable. Consider, too, that some questions are more difficult to answer, especially questions that lead to “yes” or “no” or “black and white/all or nothing” types of answers.

Finally, along with explaining how research questions evolve out of cognitive dissonances, Young et al. say that there are no problems existing out in the world waiting to be solved; technical communicators solve problems, but they also must explain and convince WHY something is problematic in the first place. Do not assume that your reader already understands or knows why a situation is problematic or why an unknown is worth investigating. Part of your job, in a proposal, is to demonstrate THAT a problem exists and to explain WHY this problem is worth addressing.

How can you consider diversity, equity, and inclusion when creating a proposal?

Proposals are engaged with social justice, and the work of creating a proposal is concerned with diversity, equity, and inclusion, because a proposal works to solve a problem. To solve or address a problem, keep in mind who the stakeholders are: whom does this problem affect? Who stands to benefit, and who stands to lose? Why are you working to address this problem, and what perspectives are you considering when you do this work?

Another way that proposals engage diversity, equity, and inclusion comes into play in how proposals engage other texts and use research. Part of the work of a proposal includes 1) articulating an unknown or a problem and 2) situating that problem in a body of research. Remember that citational practices are one way to engage equity and inclusion. Which voices do you include in your research and in your approach to answering a question? Which perspectives can you consider as you engage a question or a problem from various perspectives?

As you come up with a topic for your proposal, try to think through a problematic situation or cognitive dissonance that you have experienced. Perhaps there was a time when you read something for a course that conflicted with your own experience of the world. Or, perhaps a friend or roommate shared an experience that did not match your own. Or, perhaps you read or experienced something that didn’t “add up” based on your understanding of the world. Engaging a dissonance–rather than dismissing it or rationalizing it away–is one way to work diversity, equity, and inclusion into a proposal from the very beginning. Because a dissonance happens when two conflicting world views or experiences “push against” each other, engaging that dissonance through thoughtful research means engaging different perspectives and voices. Work to address your own biases and to recognize where and how you can seek out information and expertise. Take another look, too, at Section 1.5 and consider how you can work DEI into your research plan. Remember that it’s important to consider whose voices are included when conducting both primary and secondary research.

Section 4.5 discusses formal reports; in this genre, you get to follow through on the research plan created in your proposal.

 

Activity and Reflection: Identifying an Unknown

Read Young, Becker, and Pike’s book chapter on “Identifying and Stating the Problem” from the book Rhetoric, Discovery, and Change.[1][2]

In this text, Young et al. describe the process of articulating a research problem as something that begins with a felt discomfort, or a cognitive dissonance. Remember that they stress that problems don’t exist separate from people: there are not problems out in the world waiting to be discovered. Rather, problems exist for someone. The job of a researcher is to let a problem turn into a generative project. So, let the problem be the starting point for asking questions and finding solutions.

They describe, for example, an experience that someone had who is an expert in bees. This person had read another study that claimed invertebrates (which includes bees) are colorblind. Our bee expert said that this study caused a cognitive dissonance, because it clashed with what he knew about bees and the variety of colors of flowers. He said that, if bees are colorblind, then what is the biological significance of flowers having such a variety of colors?

Rather than dismiss this other study, our bee expert turned this cognitive dissonance–two things that did not sit well together–into years of research.

This text is written for folks doing research in the social sciences; how might this way of framing and describing problems from Young et al. be useful for technical communicators?

Remember that technical communicators work to solve problems, and that they work to communicate complex information to a variety of audiences. In their work, they often run into cognitive dissonance, where new information or a new experience–or a new member on your writing team with different expertise or knowledge–bumps up into previously existing ways of doing things. Technical communicators are often tasked with creating formal reports that chronicle systemic investigations into existing problems and that propose solutions based on the data collected (we will describe formal reports next!). Before jumping into a large project, a proposal helps you to really clearly articulate the problem and your proposed plan. The method of developing and articulating answerable questions that Young et al. describe is a useful approach when you develop your proposal.

For this activity, consider a cognitive dissonance or problematic situation that you have run into in your major, that is relevant to your field, or that has grown out of another course. Take some time and describe that problematic situation in just 1-2 paragraphs.

Once you have described the situation, articulate 2-3 specific, researchable unknowns. So, for example, if the problematic situation is that, on the one hand, a report claims that invertebrates are colorblind and, on the other hand, bees seem to prefer flowers that are certain colors, what are the unknowns or questions contributing to this situation? Some unknowns might be:

  • Are bees colorblind, or are they an exception?
  • Do bees seem to prefer certain colors over others when it comes to flower pollination?
  • Is there a biological significance of flower color variety?

You can probably come up with even more unknowns: from one problematic situation there are many questions that you might ask. Remember that the way you ask a question determines, in part, what the answer can be. Consider the three questions above, and the different research paths that each would lead to.

As you develop your own proposal, keep in mind what questions are the most “answerable” and whether certain questions (like questions that require a “yes” or “no” answer) are “unanswerable.”

Once you have written 2-3 unknowns, reflect on how you might begin to research each. What would a research plan look like for the questions you’ve asked?

 

 


  1. Young, R., Becker, A., Pike, K. (1970). “Identifying and Stating the Problem.” Rhetoric: Discovery and change. New York: Harcourt, Brace & World.
  2. Writ 3562W students at UMN can find a PDF of this chapter in the Canvas course site.

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Introduction to Technical and Professional Communication Copyright © 2021 by Brigitte Mussack is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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